Jack Casino Rewards Levels
Cincinnati's downtown Horseshoe Casino features 2,000 slot machines, 85 table games and a 31-table World Series of Poker® room. This vibrant casino in Cincinnati also features multitude of dining and drink options.
Being a True Rewards member gives you insider access to the best of Golden Entertainment at our 140+ locations that offer world-class experiences at a premium value.
With True Rewards, you can earn and redeem points at any of our properties all with one card.
And you won’t have to deal with any of that fine print nonsense and confusing language that comes with other rewards programs.
- JACK Cincinnati Casino: total rewards program - See 5,930 traveler reviews, 209 candid photos, and great deals for Cincinnati, OH, at Tripadvisor.
- Put JACK Mobile in your pocket! The JACK Entertainment app is free, fun, and allows you instant access to your ClubJACK Casino and Racino loyalty programs on-the-go, as well as special mobile exclusive offers and promotions. This app lets you:. View ClubJACK Rewards account balances. See JACK Casino promos and restaurant info. View upcoming JACK Cleveland and JACK Thistledown events.
- Upgrade to Diamond Tier Status! New Caesars Rewards® members, present your valid eligible VIP loyalty card from select competitors at any Caesars Rewards Center between February 1 - December 31, 2020, and we will upgrade you to Diamond status valid January 31, 2021.
- The Wild Jack Casino VIP Program. The Wild Jack Casino VIP program is a special invitation-only program designed to offer the highest level of casino services to the highest level of discerning and sophisticated casino players. These are the Wild Jack players who have demonstrated that they clearly expect and deserve nothing but the very best.
Check your points, tier status and more at any time when you activate your account online.
Our Properties
Get Rewarded
Whether you’re on Las Vegas boulevard, at your neighborhood tavern or making a grocery run, you can earn points on your True Rewards card by dining or playing at any of our locations in Nevada or Maryland. Redeem your points where you earn them or visit our casino, taverns or participating supermarkets to redeem.
Earn & Redeem
True Rewards Benefits
The more you enjoy the real entertainment offered at our resorts, casinos, taverns and participating supermarkets, the more points you'll earn and benefits you’ll receive. But whether you’re True, Loyal, Solid, Legit or Epic, you’re always Golden.
Property-specific benefits are available at each casino True Rewards Center or each participating neighborhood tavern or supermarket.
Casino Tier Evaluation: 12 months
Tier Earning Periods: January-December
Tavern and Grocery Store Evaluation: 6 months
Tier Earning Periods: January-June and July-December
Earn Points | Redeem Points |
Earn True Rewards points doing the things you enjoy most. Yeah, it’s really that easy.
These are your points – you’ve earned ’em. Now, redeem YOUR POINTS, YOUR WAY, doing what you love most.
Playing
Whether you prefer the rush of a slot machine, cleaning up with a fierce poker face or successfully spelling “BINGO,” you get to earn points your way at any of our resorts, casinos, taverns and participating supermarkets.
| Slot/Video Reel/Video Keno | $1 = 1 point |
| Video Poker/Multigame | $2 = 1 point |
| Full Pay Video Poker | $4-$8=1 point Based on type of machine |
| Table Games | Earn points based on the type of table game, average bet and amount of time played |
| Bingo | $2 buy-in = 3 points |
| Live Keno | $1 buy-in = 8 points |
Playing
Redeem YOUR POINTS, YOUR WAY at any of our eight casinos located in Nevada and Maryland, our 60+ neighborhood taverns in Nevada or our 60+ participating grocery stores in Nevada.
| Casino | 500 points = $1 Free Play* |
| Tavern/Supermarket | 1,000 points = $1 Free Play |
*Rocky Gap Casino 1,000 points = $1 FREE PLAY
Partners
Enjoy Perks From Our Partners
We think it’s time for you to get the most out of your rewards program. That’s why we've established partnerships with local, regional and national brands you love, so you can earn rewards and gain access to exclusive benefits and offers.
Smith's Food & Drug Stores
Grocery Gift Card Redemption
As a True Rewards member, you will have the opportunity to use your points and redeem earned points for grocery gift cards in participating Smith’s supermarkets in the Las Vegas Valley.Albertson's
Grocery Gift Card Redemption
As a True Rewards member, you will have the opportunity to use your points and redeem earned points for grocery gift cards in participating Albertsons supermarkets in the Las Vegas Valley.Lyft
Tiered Ride Share Credits
As a True Rewards member, you’ll will periodically (dependent on tier) be awarded ride credits to be used exclusively through Lyft ride sharing services.Become A Member
Ready To Become A True Rewards Member?
New Member
Sign up at a location near you
- Sign up at a rewards center at any of our Golden Entertainment locations. Must be 21+ with valid government-issued ID.
Current Card Holders
Make the Switch
- If you are already a member of ace/PLAY, Golden Rewards, Beer & Bites, Checkout Rewards, Gold Mine or Rocky Gap Rewards program, it’s time to make the switch to True Rewards.
- Get your new True Rewards card at a rewards center within any Golden Entertainment property. Just bring your valid government-issued ID and current rewards card.
- Any existing points you have on your current card will carry over for a one-to-one transfer.
Activate Your Online Account
Activate or sign into your account
- Activate your account and enter your True Rewards number and PIN to get started.
- Once you activate your account, you have unlocked your personalized web portal where you can check your points, tier status, offers and account details at any time.
Activate Your Account >
Sign In >
FAQ'S
Still have questions about True Rewards?
We’ve got answers
What changes should I be aware of with True Rewards?
Effective August 1st we extended the tier earning period for locals to match non-locals at a full 12 months. We have discontinued one element of True Rewards, Dividends and replaced another, Mystery Point Multipliers, with more frequent multipliers in our promotional calendar.
What do I need to do to take advantage of the longer tier earning period for locals?
Absolutely nothing! Due to the lapse in earning period during the pandemic closure, we had awarded you your HIGHEST achieved tier since the rollout of True Rewards and you will maintain that tier throughout the remainder of the year unless of course you earn a higher tier. Beginning in January 2021, locals will automatically have a FULL YEAR to earn tier status.
Why did you decide to discontinue Dividends and Mystery Point Multipliers?
In terms of Mystery Point Multipliers, we decided to replace the program in part due to negative feedback received from our guests. In terms of both programs, we feel it is time for a change to give us more flexibility with our promotions and create more exciting daily and weekly promotions for you to take advantage of with True Rewards. While we recognize that some changes to True Rewards will not be received positively from all of our members, we are confident you will be happy with the many new things we have planned to our property promotional calendars!
When will I be able to redeem my Dividends this year?
For locals, Dividends earned between January-June this year will be evaluated on July 1st and available for redemption in equal amounts per month from July-December. Dividends earned in July this year will be evaluated on August 1st and available for redemption in August. For non-locals, Dividends earned between January-July this year will be evaluated on August 1st and available for redemption from August-December.
Did any other True Rewards benefits change like point earning rates, point earning for table games or point earning for retail (non-gaming) purchases?
Absolutely not! Our earn and redemption rates have remained unchanged, you can still earn points for all gaming and select non-gaming purchases as well as redeem earned points at over 140 locations!
I already have an ace/PLAY, Golden Rewards, Beer & Bites, Checkout Rewards, Gold Mine or Rocky Gap rewards card. Do I need to become a True Rewards member?
Yes. At the time your favorite location goes live with True Rewards, your current card will no longer work. You will receive correspondence as your location goes live. To become a True Rewards member, visit any Golden Entertainment location to make the switch as soon as your preferred destination goes live with True Rewards. Find a location
What are tier points and how do I earn them?
Tier points are BASE points earned which are used to determine your tier level (True, Loyal, Solid, Legit or Epic). Base points do not include multiplied points or adjusted points. You can earn points when you play or dine at any Golden Entertainment location. Select casino bars and restaurants apply.
At which Golden Entertainment locations can I earn and redeem True Rewards points?
True Rewards points can be earned and redeemed at any Golden Entertainment casino, tavern or participating grocery store. See the full list of Golden Entertainment locations here.
Do my points ever expire?
Where and how can I spend my points?
True Rewards points can be earned and redeemed at any Golden Entertainment property, and on select True Rewards partners products and services. Select restaurants at casinos do not apply.
How do I earn points for purchases at bars and restaurants?
Keep your card handy to show at the time of a transaction, your server or other Golden Entertainment team member will swipe your True Rewards card at time of transaction.
Unlock the True Value
Get More From Your Rewards
Back To TopCaesars Rewards is introducing two new levels of “Diamond” status in 2020.
Diamond Plus and Diamond Elite will go into effect for the new loyalty club year, which begins February 2020. It wasn’t that long ago that Total Rewards was rebranded to become Caesars Rewards. The new changes come as CaesarsEntertainment is in the process of merging with Eldorado Resorts.
When the merger completes during the first half of 2020, Caesars will be under new leadership. The changes to Diamond status are modest, and most other benefits will remain intact. If there are drastic changes to Caesars Rewards, they’ll likely go into effect after the company has new ownership.
New Caesars Rewards levels
It’s not challenging to obtain Caesars Rewards’ Diamond status today. There are several ways to achieve Diamond status, but of course, spending money with Caesars is probably the easiest way.
One of the most popular ways to reach Diamond, aside from spending money at the properties, is to buyaccess. The FoundersCard offers access to premium levels of a variety of travel loyalty programs, including Caesars.
The ability to become a Diamond member without actually spending money at a Caesars Rewards property devalues the benefits for those who are loyal to Caesars. The additional Diamond levels are a way for Caesars to offer aspirational benefits to customers who are genuinely loyal and spend money with the company.
Earn casino rewards and comps playing online games
Diamond Plus: Caesars Rewards members who reach 25,000 tier credits will receive complimentary access to the LaurelLounge. This is the same policy that members with this tier credit have now. Entry for fewer credits is $10 in credits per person. The big difference is these members will receive an exclusive Diamond Plus Caesars Rewards card.
Diamond Elite: Caesars Rewards members that reach 75,000 tier credits will receive a $600 airfare credit to Las Vegas. All members will appreciate this benefit. Former Eldorado Resorts One Club members will especially enjoy this perk since this isn’t available to any level member. These members also receive a new Caesars Rewards Diamond Elite card.
Diamond tier match at Caesars Rewards player loyalty club
One of the reasons Caesars Rewards is creating new tier levels inside the Diamond status is that it’s so easy to achieve. Loyalty isn’t only earned by spending at various Caesars casinos in-person or online.
As previously mentioned, FoundersCard members can gain access to the second-highest tier in Caesars Rewards behind Seven Stars. Another way to reach Diamond status without spending money with the company is with periodic tier-match promotions.
The tier-match promotions are simple and free. Just bring a premium level card from a different casino, and Caesars will match with a Diamond card. Caesars will match tiers with most larger casino operators. Here are some examples of casino loyalty clubs that Caesars will match in Las Vegas:
B Connected (Boyd Gaming)
Onyx
Emerald
Titanium
M life Rewards (MGM Resorts)
Gold
Platinum
Noir
Grazie Rewards (Venetian/Palazzo)
Platinum
Identity (Cosmopolitan)
Gold
Platinum
Marquee Rewards (Tropicana/M Resort)
Executive Producer
ICON
Station Casinos (Red Rock, Palms, etc.)
President
Chairman
You can see the full list of casinos that Caesars will match tiers with here.
Caesars Rewards Diamond tier benefits
The Diamond tier of Caesars Rewards has been aspirational for many years. Caesars has two specific benefits that most casino loyalty clubs don’t offer customers. One of the most popular Diamond benefits for years has been earning access to the Diamond Lounge.
The VIP rooms are now called the Laurel Lounge. The amenities in Laurel lounges differ based on the city and casino. For example, Caesars and Bally’s in Atlantic City offer complimentary drinks and a full buffet. Laurel lounges at Las Vegas properties offer complimentary snacks and beverages. Some offer more food but not all day and night, like the New Jersey properties.
The complimentary drinks and snacks are a nice perk. For Caesars customers, there’s something special about having access to this VIP room that most guests will never see.
Jack Casino Rewards Levels Redemption
The latest popular Diamond perk has a significant dollar value. A few years back, Caesars Rewards announced that resort fees are waived for the Diamond tier and above. This can be a significant saving, and it’s not something other casino loyalty clubs offer. Many casinos still charge resort fees for discounted and complimentary rooms. Resort fees for a week at Caesars Palace in Las Vegas would be $350 ($50 per night).
Players should enjoy this benefit while it lasts because it may not be available in the future. There are multiple lawsuits and legislation aiming to remove or reduce the effect of resort fees. If the fees go away, so does one of Caesars’ best perks.
Current Caesars Rewards promotions
Caesars is trying to help customers reach their Diamond tier in 2020.
The iconic casino company is offering even more promotions than the status match. Caesars is offering players a 20% bump in tier credits for the rest of the year.
For every 500 tier credits that players earn, Caesars will offer a 100 tier credits bonus for 2020. Players must visit Caesars to sign up for the promotion and see more information. Guests must preregister before spending money to earn bonus points.
Jack Casino Rewards Levels Sign Up
Players earn tier credits by playing slots online, video poker and other casino games inside brick-and-mortar casinos or Caesars online casino. Visit Caesars for a full list of ways to earn tier credits inside and outside the casino.